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Category Archives: Consumer Advice
Tweet 2013 Toyota Corolla S. All photos by Randy Stern Maybe I was a little harsh. In February of 2011, I rented a Toyota Corolla LE for the purpose of driving around for errands. Being it was after my return … Continue reading
Tweet Not your typical day at V&R HQ. Photo by Randy Stern If you are looking for a comparison of some of the vehicles reviewed here – it would probably not be considered fair. Since 2010, I had the chance … Continue reading
Tweet All photos by Randy Stern There is one disadvantage in being an automotive writer. I get it. I am supposed to be the all-knowing person inside the automotive industry. I am supposed to know every damn product sold in … Continue reading
Tweet Photo by Randy Stern Your Turn is back! And, we have a guest writer with an interest in classic and antique vehicles – Cody Belliveau. He came to V&R via one of our readers, who figured he get a … Continue reading
Tweet Victory & Reseda proudly supports the Twin Cities Goodtime Softball League and the Twin Cities Bears – one of 153 teams competing in the 2012 Gay Softball World Series. Welcome to the Twin Cities, softballers! All photos by Randy … Continue reading
As much as we love our vehicles – there’s always that one thing that makes us even love it more.
There is always some feature that probably sold you on buying your vehicle in the first place. It is probably a gadget that you loved playing with every time you’re behind the wheel. After 100,000 miles, that gadget would be worn out from you playing with it over time. Or, it could be the only thing still going after 150,000 miles on the clock.
Maybe it’s an aftermarket item you put on that made your vehicle better than it was when you first bought it. It could be those awesome rims matched to the best tires you ever invested in. Maybe it’s that audio system you obsessed on how to create your perfect sound inside your vehicle.
What’s your favorite feature on your vehicle? Is it the air conditioning that makes things arctic in the summer? What about the heated seats in the winter? You probably like the vehicle information readout in the dash?
In my case, I can list a few – perhaps five! It is another Five Favorites for those features I enjoyed in the automobiles I’ve driven over the years. Some you might agree with. Others – I’ll let you decide. Continue reading
What is the worst thing we have to endure?
Would it be a visit to the dentist? Dealing with family members that you have little-to-no patience with? What about the after affects of a break-up with a bad ex? Bullying?
A lot of people will tell you that purchasing a new vehicle is right up there.
Does it have to be a bad experience whenever there’s tens of thousands of dollars on the line? Whenever I visit a dealer, I try to find a vibe there. Would I be able to have a conversation with a salesperson? Would this salesperson know everything about the products he or she sells? Is there respect for the entire buying experience – or, will the sales manager and the salesperson gang up on you to get the vehicle sold today?
Having worked as a salesperson at a Toyota dealer in the Pacific Northwest briefly in the mid-1990s, I understand how the process works. I may not like it, but it is what we have now. There are variations on the theme – some good, some dubious. Social media also helped in changing the perception of the automobile retailer, where some engage from everything from sales to service to being a good citizen in the community and beyond.
Lately, my social media channels have been augmented by automobile retailers near and far. I studied their engagements to see where they are going with linking the retailer with the customer. It also reflects back to the dealership itself as reputations also resonate with the transaction or service appointment. Ultimately, a customer will say something whether good or bad – giving the dealership a chance to return the engagement either to remedy the issue or add layers towards a positive long-term relationship.
Has social media changed our perception of automobile retailers? You may be surprised by how much it has. Continue reading
If you use your mobile device while driving, there’s some bad news for you…you’re busted.
The reason for this warning has been a step-up of enforcement on the use of mobile devices – from regular cell phones to the latest smart phone devices – aimed against the elimination of distracted driving. Currently, this is the biggest campaign towards creating a safer environment on the roads.
Some might say that our public safety agencies have better things to do. In essence, they do – ensuring a safe environment for all drivers. As much as some of us would rather not deal with state, county and municipal when we’re out and about, their job is to protect us from other motorists who could care less about the law. Continue reading
Tweet Photo by Matthew Stern Car ownership can be a blessing and/or a curse. It can be rewarding while taxing your wallet and your patience. In this edition of “Your Turn,” Orange County, California-based author, blogger…and my brother…Matthew Stern gives … Continue reading
Tweet Where do you put your hands on the steering wheel? Photo by Randy Stern Um, what’s with those thumbs on the steering wheel of the photo on the top of your page? You may have noticed in the masthead … Continue reading